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Woodstock Harley-Davidson®
949 State Route 28, Kingston, NY 12401
Sales Associate


Focus is on the in-store customer experience; follow up with dealership customers & presentation of Harley-Davidson motorcycles.

This is a great position for those who are familiar with Harley-Davidson Motorcycles (motorcycles in general) and are an outgoing, energetic person that loves the idea of getting the next person on a new Harley!

Sales and phone experience in a dealership environment is a plus, but not necessary. Are you a fast learner and have basic computer skills? Then apply! Ride another brand motorcycle? Thats OK... Apply!

Duties and Responsibilities

  • Welcome guests into the dealership with a positive attitude.
  • Narrow down the selection of Harley's to find which ones fit the customers’ needs.
  • Follow up phone calls to customers on a daily basis.
  • Selling the FUN & EXCITEMENT of Harley-Davidson to customers.
  • Responsible for making sure that every person encountered on the sales floor is entered into the Traffic Log.
  • Aggressively, but politely following up on all prospective customers.
  • Meet and exceeding contact, and sales goals as assigned by the Sales Manager.
  • Follow all procedures to complete all paperwork accurately and in a timely manner.
  • Maintain the showroom and display of motorcycles in a manner appealing to customers. Yes, we dust them, and move them around.
  • Remain alert and on the floor, at all times.
  • Handle telephone conversations quickly and courteously.
  • Ensure that customers are properly qualified for what they need and want.
  • Practice an our effective selling methodology so that all customers receive consistent treatment when doing business. (We will train you on this!)
  • Make introductions to other departments to ensure cross selling of Parts and Accessories, Apparel & Merchandise along with their first Service appoinment being made.
  • Follow policies regarding road tests, pre-delivery inspections, and vehicle deliveries.
  • Handle customer complaints according to dealership policy, showing empathy and a positive attitude, and demonstrate our commitment to “make things right”, as specifically directed by the sales manager.
  • Attend training sessions as requested by the Sales Manager & Harley Davidson University, Harley Davidson Financial Services.
  • Perform other related duties as assigned or requested.

Qualifications & Job Requirements

  • Knowledge and experience with sales of Harley-Davidson motorcycles and other products sold by the dealership, or the demonstrated ability to >quickly< learn them.
  • Must be able to complete learning assignments in an appropriate time frame. We train every day.
  • Applicable experience in big ticket retails sales strongly preferred.
  • Passion for the Harley motorcycling lifestyle and riding community. C'mon, it's a Harley!
  • Must have ability to relate with broad customer base. Everyone Rides.
  • Excellent verbal and written communication skills.
  • Ability to present oneself as well as the company in a professional manner.
  • Proficient in the use of a personal computer and corresponding programs.
  • Attention to detail.- a must! Our customers expect it!
  • Interpersonal skills and customer service skills required.
  • Approachable, likeable, and enthusiastic personality. People like smiles.
  • High energy level needed. You're talking about Harleys!
  • Be self-motivated, positive, driven and helpful.
  • Ability to handle confidential information responsibly. A must.
  • Great customer service, excellent personal communication, and demonstrated closing skills.
  • Ability to work a flexible schedule including weekends, Holidays, and evenings.
  • Must be able to work effectively with all areas of the dealership to maximize both the buying experience of the customer and the profitability of the dealership.
  • Experience with CRM and/or computerized inventory systems, or the ability to quickly learn.
  • Ability to handle confidential information responsibility required.
  • High school diploma preferred.
  • Valid driver’s license and motorcycle endorsement.

Physical Demands

  • Requires the use of both hands.
  • Frequently required to bend, stoop, crouch, reach, handle tools and lift 40lbs of material.
  • Requires standing and/or walking for extended periods of time.
  • Requires the ability to balance and push a 600+lb motorcycle.

This position starts with a base pay, plus tiered and performance commissions.

We are currently open Tuesday- Saturday 9-5PM. Our job does not end at 5PM. Advanced Sales Associates will be able to 'up' customers after 5 based on their desire to make more money. It's up to you.

In Season, we may add Sunday and Mondays to our schedule. Please take note.

Job Type: Full-time

Salary: From $30,000.00 per year


  • 401(k)
  • Employee discount
  • Health insurance
  • Paid time off


  • 8 hour shift
  • Tuesday - Saturday
  • Weekend availability (Sunday and Monday might be required in the future)

Supplemental pay types:

  • Commission pay


Customer service: 2 years (Preferred)


  • Driver's License w/ Motorcycle Endorsement (Preferred)

Work Location: One location

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